Upon check in I was met by a lady in the lobby wearing baggy sweat pants and socks with sandals. I had to wait 8 minutes for her to check me in while she organized some brochures in the lobby. When we entered the room it appeared nice however our first disappointment was no usb plugs in. There are 3 lamps in the room only one worked. Upon further investigation I figured two of them were missing lightbulbs . A few minutes I went to use the bathroom and take a shower. I discovered the toilet rocked back and forth as if it was uneven and not bolted down correctly. When I got into the shower I put my body soap and shampoo in the soap holder but it fell out because the holder was broken . The shower took several minutes to get hot water and it was a comfortable shower however I noticed a huge puddle of water in the bathroom floor. I double checked the door to be sure it was shut and came to find out the seals on the glass doors are bad and don’t hold the water in. Keep those things in mind when booking.…
This is our second stay here, and our first stay in a hotel since the pandemic started. Our room was clean, although we did clean all the surfaces ourselves and used our own pillows. Check-in was smooth. The night desk worker - I think her name was Sharon- was very helpful and quieted some partying folks in the parking lot at midnight. In the morning, I passed 3 different housekeepers who were not wearing masks and the desk worker (behind the huge “masks required” sign) was not wearing one either. I would have rated the hotel higher but they aren’t obeying their own rules. Not sure I will stay here again.
Clean hotel . Comfortable beds and a lot of pillows. Love the walk in shower that was in our room. Quite in spite if being close to the freeways and train track. Breakfast very good. Excellent parking, will go back.
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