We booked to stay here for 3 nights during our visit. Upon arrival, there was no power in the building we were staying in. The bathrooms were not clean - urine in the toilets. No mosquito nets. No pillowcases on the pillows. The hotel rooms were infested with spiders. We asked the hotel staff to bring us some spray and the front desk person brought us Pledge furniture spray. We waited for 2 hours and no one ever came. After inspection of the couches in the lobby, they were also covered with spiders so we waited outside for transport to another hotel. Absolutely horrific experience at and had to move hotels after midnight for our group. When we contacted the hotel the next day, they refused to give us a refund of over $400 for the stay we payed for in advance. The police are now involved. I would NEVER recommend anyone to stay here. Such a shame to treat anyone the way our group was treated last week.…
I would recommend this hotel - it sits in a lovely garden with lots of trees. the food Was very good indeed and the staff were excellent. They were very helpful and friendly. It is somewhere in the Forest Hills of Mukono which makes it a good Hide out away from the Noise of the City. I had a lovely stay at The Ankrah Foundation and would definitely go again
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