It's rare I write a review so bad but I feel its necessary to give out a stark warning for anyone thinking of booking here. My mistake was not realising this is infact a Hostel and not a Hotel so attracts pond life rather than decent people who resect others. On arrival at around 4pm on a winters day there was no heating on anywhere in the hotel and the place was freezing. A complaint and 3 hours later our room was barely luke warm and still too cold to take a shower. Went down to the bar area which is quite smart but a woman with a barking dog put us off staying, I was appalled to see the Mut was sat on the furniture until it dawned on me she was probably cuddling it in an attempt to keep warm. The real issues started when we returned from our evening out, reception looked like a doss house and the noise in the corridors where our room was located was totally unacceptable. This went on throughout the night with screaming, banging and running up and down the corridors, the language being shouted on top note was disgraceful. At 4am I had tolerated enough and went to speak to reception. They appeared to try and help but let's not forget no one had done there job properly and carried out regular checks to make sure noise levels and behaviour was acceptable for the comfort off all guests. Had they done this there would not have been a problem in the first place. I would take a sleeping bag and kip at the bus depot before I would stay in this hell hole again…
Location we found ideal for our trip to the theatre Walking distance from lime Street station Clean and spacious lobby area Quick friendly check in Host Denise was very welcoming and friendly Breakfast was good
· very good stay. walking distance to the main attractions and bars, tesco only a few min walk, plenty of choices when it comes to street food ( close to Bold street) . c;lean room, very comfy and intimate bed, excellent value for the money. excellent staff experience, checking in process fast and easy. there is also an interior (beer ) garden , large and very pleasant. will come back
My wife and I stayed here on a wowcher deal for our anniversary. It is a quaint hotel with plenty of character. The staff are friendly and the rooms are lovely and clean. The breakfast The following morning was amazing. Just what we needed. We would definitely stay again. Thank you for a lovely time.
I made a booking for a group of 11 artists for three nights from all over the country for an outdoor arts festival in Liverpool (Beyond the Fringe Liverpool). The artists were from all backgrounds and ages and everyone had a brilliant time and felt accommodated and well-looked after. Big shout out to Jane, David, and Natasha and the team behind the scenes for the excellent service... Rooms were clean and really comfortable- excellent location too- gorgeous building! Well done Selina Liverpool!
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