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Granada Beach Resort

Cebu South Rd South Granada, Boljoon 6024 Philippinen
Nutzer (448)
Pool und Strand (100)
Zimmer und Suite (68)
Günstigste Preise für Ihren Aufenthalt
Ankunftsdatum— / — / —
Abreisedatum— / — / —
Gäste1 Zimmer, 2 Erwachsene, 0 Kinder
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$ 61
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* Die Preise werden von unseren Partnern bereitgestellt und beinhalten den durchschnittlichen Zimmerpreis pro Nacht sowie alle Steuern und Gebühren, die zum Zeitpunkt der Buchung feststehen, anfallen und unseren Partnern bekannt sind. Weitere Informationen finden Sie auf den Websites unserer Partner.

Nähere Informationen

Lage
Sauberkeit
Service
Preis-Leistungs-Verhältnis
Travellers' Choice Gewinner 2019
Zertifikat für Exzellenz
Ausstattungen & Services des Unternehmens
Pool
Kostenloses Internet
Kostenlose Parkplätze
Restaurant
Bar/Lounge
Außenpool
Ausstattung der Zimmer
Klimaanlage
Gut zu wissen
HOTELSTIL
Geheimtipp
HOTELKLASSIFIZIERUNG

Standort

Vollbild
Kontakt
Cebu South Rd South Granada, Boljoon 6024 Philippinen
Name/Adresse in Ortssprache
Wegbeschreibung
Flughafen Dumaguete36 km
Flughafen Tagbilaran42 km
Alle Hotels in der Umgebung anzeigen
270Bewertungen
541Fotos
17Fragen & Antworten
2Zimmertipps
Bewertungen von Reisenden
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Wir haben uns für das Granada entschieden, da uns die Fotos, die Ruhe und die Möglichkeit zu Schnorcheln angesprochen haben. Die Ruhe ist vorhanden und diese haben wir sehr genossen. Die Betten und die Räumlichkeiten sind sehr gut. Leider fehlen jegliche Möglichkeiten seine
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Wir hatten Zimmer 1, ein dunkles muffiges 3 Bettzimmer. Meerblick wie gemäss Buchung bestätigt war ein Witz. Das ganze Haus ist falsch konstruiert... die Balkone ragen in den Wald heraus... vor den Einganstüren gibt es eine riesige unbenutzte Terassenfläche mit schöner
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Antwort von GranadaBeachResort, General Manager im Granada Beach Resort
Beantwortet: 19. Dez. 2018
Hi Bridgit, I have been contemplating the best way to address your review as we take all our guest reviews very seriously and use them to implement changes and improve our resort experience. As I am normally a very patient person I am quite frustrated with your review of our resort, because lets be honest, this is not what you are really complaining about. Your complaint really stems from us not granting you a room upgrade, and I will be happy to start at the beginning. Upon check-in after receiving our Welcome guest orientation you were taken to your room. You complained to our staff member assisting with your room orientation that is was the incorrect room and you booked a room with a “Queen Bed.” As it was late and the manager had gone home for the night, she said that this was the room on your paperwork for your reservation and she would talk to the manager about your complaint. You left early the next morning for your tour you arranged emailing our reservations team before your arrival. Upon returning from your tour our Front Desk manager greeted you and followed up about the complaint from the night before. As mistakes can happen, she politely asked for a copy of your Booking.com paperwork which you provided. The Booking.com reservation clearly stated you were indeed in our Twin Room with Ocean View. Which is aptly named as it features twin size beds. Under the room description on your Booking reservation it is also stated under “Bed Size” as 3 Single Beds, 90-130cm wide.” After confirming you were in the room type matching your reservations documents you continued to argue with the manager. Again stating this was the wrong room and you booked a room with, “a Queen Size bed.” We were unfortunately unable to offer a room upgrade as we were fully booked during your stay, but you were in-deed assigned the room you reserved. As you continued to argue you asked why is it you would book a room that is so expensive? Which the manager pointed out, our Twin Room with Ocean View is our budget room and least expensive room. Which you were then upset to know you were staying in the least expensive room. We work very hard to provide our guests as much information as we can for them to decided if our resort is the right resort for their needs. We provided a minimum of five photos of each or our rooms taken from a variety of angles to show the room layout, view and balcony area. We also provided more than 75 photos of the resort and property on our website, all our on-line booking platforms (such as Booking.com) and marketing platforms, Google Business and TripAdvisor. In addition the information listed for each room is clearly stated in writing of what each of our rooms includes for bed size, in room amenities, etc. In addition to working to be honest and open about our facilities we also send an additional confirmation email after receiving reservations that again list the room type our guests book. To address a few of your other concerns, our rooms are cleaned each day by our Housekeeping staff. In an attempt to be environmentally friendly our Housekeeping staff use an environmentally safe cleaner for cleaning the rooms. The smell from this cleaner may not be what you are used to if you are expecting a bleach or chemical smell. In addition, during cleaning our housekeeping open both the front and back doors of the room to provide our fresh sea-breeze to air through the room. After guest checkout these doors are left open until guest check-in to ensure the floor will be dry after mopping to avoid mustiness. During our welcome orientation we provided information to help our guests plan and get the most out of their stay. A few of the details we address; check-out for our complimentary snorkeling equipment and towels for the pool and beach. The hours of our restaurant (you are correct from 9:30a-11:30a and 4pm-6pm we do not serve food as our kitchen staff use this time to prepare for the upcoming meal and take their required breaks). So it should not have been a surprise. We also provide the WiFi password for our complimentary WiFi in our public area. Our password of “NoStreaming” is a light-hearted reminder that many people use this WiFi and guests who steam content significantly retard the WiFi for others. We are sorry you found our food bland. Please remember we have more than 2000 visitors each year from all around the world. Each guest has an idea of how they would like their food spiced. Because of the complexity of each individual taste we try to season our dishes in a moderate level and provide salt, pepper and hot sauce on the table for our guests to add seasoning/spicing to their dish if they feel necessary. We are also open to specific requests from guest upon request. Please note we follow the Philippines Smoking Law put in place last year (2017) that bans smoking from public areas. We provide a comfortable, smoking area for our guests who wish to smoke. We feel there are always areas for improvement and we will continue to work with our staff to help provide a higher level of service for our guests.
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+4
Auf einer Halbinsel gelegen bietet diese Unterkunft alles, was es zum Relaxen braucht: einen eigenen Strand mit vorgelagertem Korallenriff zum Schnorcheln, einen Pool inkl. Poolbar, ein Restaurant mit täglich wechselnden Gerichten, sogar einen eigenen Wanderweg durch den
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+17
Ein sehr kleines, familiäres Hotel, landschaftlich toll gelegen, mit nur wenigen Zimmern und einer Aussicht, die ihresgleichen sucht. Wir waren sofort total angetan! Das gemütliche Restaurant liegt direkt über dem Meer, hier nimmt man auch das Frühstück ein. Von dort hat man
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Wir hatten nur einen kurzen Zwischenstopp (2 Nächte) in diesem wunderbaren Hotel, den wir sehr genossen haben. Leckeres Essen / kleine aber feine Auswahl an Menüvorschlägen, alles auch einzeln bestellbar, großzügige schöne Zimmer, sehr zuvorkommende Mitarbeiter. Das Restaurant
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Antwort von GranadaBeachResort, Manager im Granada Beach Resort
Beantwortet: 25. März 2018
Hi Sonja, Thank you for taking the time to let us and others know about your stay at Granada Beach Resort. Guests feedback helps us make changes and improvements to increase our guests satisfaction going forward. We are very happy you enjoyed your stay and we will continue to implement improvements for your next stay. Kind Regards,
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Albenkategorien
Alle FotosNutzerPool und StrandZimmer und SuiteSpeisesaalFamilien- und Kinderbereiche
Vom Management bereitgestelltes FotoGranada Beach Resort
triple room
ベッドのシーツに降り積もった虫の死がい
室内(ベッドの間にサイドボード)
ベランダ側の眺め
室内(ベランダ側)
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12345614
Das glabe ich nicht.!?
0 Stimmen
Is this adult only resort?
I believe so, I wouldn't have children under 12 there.. nothing for them to do, even my 27yrs old was bored.
1 Stimme
Alle Antworten anzeigen
Good morning, Thank you for you question and thank you for thinking about staying with us at Granada Beach Resort. Yes, our checkout of the room is 11am, however checking out guests are able to leave their luggage in reception and continue to use our facilities until upto 5pm.
1 Stimme
what are the prices of the menu at the hotel average?
Good morning, thank you do your question. We are able to arrange transfer to/from many locations around the island at almost any time. The fee is based upon the location (distance) and number of guests (vehicle size). Please note checkin on your arrival day is at 2pm, and for the comfort of our in-house guests we ask arriving guests to not arrive to the resort until after 9am. If you have any additional questions please don’t hesitate to send us a message directly. Kind Regards, Granada Beach Resort
1 Stimme
ZurückWeiter
1234
"die unteren Zimmer am Pool sind wohl etwas kühler, weil sie mehr im Schatten liegen..."
"Ruhiger und mit besserere Aussicht sind die Zimmer im OG."
PREISSPANNE
$ 56 - $ 78 (Basierend auf den durchschnittlichen Preisen eines Standardzimmers)
STANDORT
PhilippinenVisayasCebu IslandBoljoon
ANZAHL DER ZIMMER
9
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Granada Beach Resort, Boljoon