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Sensatori Resort Punta Cana Fragen und Antworten

Plymouth, Vereinigtes Königreich

Hi, anyone who is currently at the resort (or has been within the past 3 weeks) please could you let me know what the situation is regarding sickness etc. I've read a lot of reviews regarding illness and I'm really starting to worry now. We're due to holiday here end of June and I'm hoping everything has been sorted by then, but the amount of people who have fallen ill is an increasing cause for concern. Any info would be very much appreciated - Thanks in advance.

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14 Antworten

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There is illness there. Me and my daughter were ill. We returned today. Most families we spoke to had suffered some illness. I’m not a sickly person but was ill for approx 6 days. However mainly fine between bouts of illness. My daughter was in the room for most of 2.5days. I am not sure of the cause and therefore can’t comment. There were issues with undercooked food in sugar cane ( 3 occasions) I posted a pic in my review. The resort does look incredibly clean though. However washing glasses esp. at the pool bar is poor.

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Hi we are here now and people are still sick - poor hygiene at the pool bars we believe which we avoid and only drink the bottle water and have drinks in clean glasses in the restaurants and bar.

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Nottingham, Vereinigtes Königreich
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I am at the resort now, our last day, and we have been very careful making sure we sanitise our hands all the time. My wife has a mild upset stomach today, I however have been fine. Not aware of major issues and this resort is fantastic, the best resort we have ever been to.

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Sault Ste. Marie, Kanada
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We were there mid-March and 2 of 4 of us got sick (lasted for about a week after getting back to Canada) despite being vigilant about drinking bottled water, brand our own plastic cups, etc.

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Barrie, Kanada
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We are here right now(April 18th). I specifically came on the site to see if anyone was ill as my wife and I were both violently ill last night after a dinner at the Wok-wok. I cannot recall the last time I had vomited in recent years but last night was definitely food-poisoning. The only thing my wife and I ate in common was they wonton soup. Recollecting, we are assuming it was the mushrooms, because I also had them in my rice. I had vomiting and diarrhea while she only had diarrhea. We’ve been to 15+ resorts, not all 5 star and have never been ill.

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I had a slight upset stomach not major after eating at K23 specialty restaurant

Other than that I was fine

And didn’t come across anyone else who had a problem

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London, Kanada
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This resort is definitely a 5***** resort. In fact I believe they are a 4 diamond, which is even a step higher. We were unfortunate to receive a bit of a bug while there in early Feb. but this resort is well taken care of. I can’t help but think this was just a rare occasion. I will strongly encourage if you are still unsure of maybe travellers stomach issues, ask for a bottle of water, or take your own bottle from room, we did and nobody said anything, however, we did not get to enjoy the Italian restaurant. The only issue we had about this resort was the lack of swim up rooms with access to sun. The resort is designed beautifully, but situated wrong in respects to the sun rise and set. But aside from that, top notch service, delicious food, and has either relaxing or party atmosphere, the choice is yours.

Enjoy your stay.

Cheers!

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Hullbridge, Vereinigtes Königreich
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There is no problem with sickness at the resort. We were there from 19th March and had no issues and don't know anybody that did. Have a good time.

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Kidderminster, Vereinigtes Königreich
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Was also there end of March and had no issues at all

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We went as a party of 4 and 2 of us come down with it, the hotel are trying there best to see why this is happening but at the moment still haven’t come up with what it could be

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Was there middle of March, and ere also worried following a number of weeks of reviews mentioning sickness. We had no issues whatsoever.

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We visited during Easter & ate basically everything. We didn't experience any stomach issues at all. But we also took precautionary measures & a week prior to our visit we took Ducoral ( Drinkable medication to prevent Stomach issues ).

You are visiting a foreign country & our bellies are not accustomed to their cuisine.

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Santo Domingo, Dominikanische Republik
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Hello, I didn’t got sick in Sensatori Hotel, I stay at least 3 times this year and never saw anyone sick

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Worsley, Vereinigtes Königreich
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Giuliana, you reviewed the hotel on February 24th which is almost 2 months ago. It's highly likely the issue has been sorted within 2 months. In answer to the posters question... I am traveling here next Friday and I was worried about the illness reports reported a couple of month back but I'm not worried in the slightest now. If you look at all the recent 5* reviews there is no one complaining about illness.

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