Nautilus Express Water Taxi

Nautilus Express Water Taxi, Ladyville

Nautilus Express Water Taxi
5
Informationen
Vorgeschl. Aufenthaltsdauer
1-2 Stunden
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5.0
45 Bewertungen
Ausgezeichnet
41
Sehr gut
2
Befriedigend
1
Mangelhaft
1
Ungenügend
0

Galina V
1 Beitrag
unpredictable Belize turned to us a wonderful side, thanks to the wonderful company Nautilus Express Water Taxi
Aug. 2021
The service was great! The team always arrived on time, was ready to help and met the task in a professional manner. Problems were resolved quickly, calls were answered immediately. Michelle responded to our texts from the moment we completed the application to the moment we left for the airport. The company was always in touch. Thank you all very much, because of your company, Belize became wonderful and comfortable for a vacation.
We liked the captain and crew of the boat for their inexhaustible optimism, readiness to show and explain everything new and unusual. The boat trips were the best part of our holiday, thank you so much!
Verfasst am 20. August 2021
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von TripAdvisor LLC.

Jordan S
1 Beitrag
Do Not Trust Michele
Juli 2021
My husband and I used this service for our trip to Belize in July. The boat ride and taxi were were wonderful, however we were scammed out of several hundred dollars that we were promised in reimbursements due to change from the boat to a plane ride back to the mainland. This is beyond disappointing, as Michele sets a terrible precedent for the rest of the employees with the company who are hard working and so nice. Our group is owed around $600, and it has been a month now with absolutely no contact from Michele despite promising us a reimbursement. We will be handling this matter with the appropriate authorities, but I wanted to leave this review to warn people that this may happen to you as well.
Verfasst am 11. August 2021
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von TripAdvisor LLC.
Heather, it is very disappointing to see your review after we reimbursed your payment as promised. Yes, it took longer than anticipated but I am not perfect. If I wanted to scam you, I would have left you right at the international airport with not a representative in sight on arrival day. I sent you an email explaining why it took so long to get reimbursed and followed through, yet you try to smear my name? I just want you to know that we are a small business trying to continue our operations after a pandemic has crippled us financially and when things like sea and weather conditions stop our operation for a day, we suffer the most when we refuel our vessels to be prepared to do our jobs and end up reimbursing customers due to weather conditions which we have no control over. Further more, one review wasn't enough for you, you made Jordan another person from your group to also post a review to compound the situation like I'm this terrible person! All I can say is, hope you are satisfied expressing yourself. Have a good day! Michele
Verfasst am 17. August 2021
Diese Antwort stellt die subjektive Meinung des Managementvertreters dar, jedoch nicht die von TripAdvisor LLC.

Barb
Cartagena, Bolivar, Colombia171 Beiträge
Top notch customer service
Juli 2021
Top notch customer service & comfortable, hassle free way to get between Belize International Airport & your Ambergris Caye home! Definitely recommend!
Verfasst am 26. Juli 2021
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von TripAdvisor LLC.

Kamal Busaidy
4 Beiträge
Hassle-free, fun, easy way to get to San Pedro
Juli 2021
Booking our travel was easy via email. Michele always responded immediately. The cost was comparable to travel by air, but it much more fun being on the water. We were met at the airport by the representative. He handled our luggage and took us in his van to the boat where the crew loaded everything for us and secured the luggage. The trip to San Pedro took 90 minutes. The sea was choppy but none of us felt sick. The crew of two were so helpful. They answered all our questions about the history of Belize, the sea, the islands, places to visit etc. When we reached our hotel (they dropped us right at the hotel rather than the main water taxi terminal), they unloaded our bags for us. All we had to do was walk to our room! This is a great (hassle-free) way to begin your holiday. Much better than taking the public water taxi with all your luggage.
Verfasst am 19. Juli 2021
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von TripAdvisor LLC.

M Yon
2 Beiträge
Best way to travel to Ambergais Caye
Juni 2021 • Paare
Perfectly coordinated water taxi service creating a fun beginning to our trip to Ambergais Caye. Tony met us at the airport and after stopping by the grocery, he got us to the boat. We were greeted by Sam who after going over the safety guidelines and equipment, drove us to the dock of the home we had rented. On the way we were enjoying our rum drinks and beautiful colors of the sea. Our return pickup was right on time with excellent communication and coordination by Michelle. I’m certain our choice of Nautilus water taxi over a crowded small airplane made our visit much more special.
Verfasst am 25. Juni 2021
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von TripAdvisor LLC.

Lyndsy R
Los Angeles, Kalifornien3 Beiträge
Set the tone for the perfect trip!
Feb. 2020
We were a group of eight and they greeted us at the boat with beers and rum punch - best way to start out the trip with smiles, a beautiful sunset and an amazing crew! Mario and Chris dropped us directly at our resort (Mahogany Bay Resort) and assisted with all our bags. It took about an hour and 20 minutes from dock to dock and they made it all so easy! Highly recommend booking with them if you are a group looking or even just you and a friend/partner/spouse. Very affordable and enjoyable! Will definitely be using them again!
Verfasst am 6. März 2020
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von TripAdvisor LLC.

Chrisanne0124
3 Beiträge
Wanted to give higher
Jän. 2020 • Freunde
Upon arrival our party of 6 was not given grocery option due to the van being full. After talking to michelle they should have taken care of that. Needless to say groceries on island are so high. Also boat driver christopher drove us like a maniac. Rum punch spilling everywhere. On day of departure their boat broke down so they sent sebastian and lucky devil boat to get us. Although it was 50 min late his service was amazing and when we go back we will book something with him
Verfasst am 25. Jänner 2020
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von TripAdvisor LLC.
Dear Valued Customer, We apologize that you didn't receive your complimentary grocery stop and for the boat being 15 minutes on departure due to our other customers running behind schedule, not our boat broken down as you are stating. As a precaution, we schedule transfers with a extra 30 minutes for the same reason as we sometimes can't control everything for example a customer misplacing his passport right before a scheduled departure or unfavorable sea conditions. The part of the review upsetting is the part going overboard with calling our captain reckless...spilling rum punch, it was a choppy day on the sea. When you emailed us after reaching your destination in regards to your grocery stop and mentioned in your words, " Christopher and Patrick were awesome guides", now they were maniacs? We just want to let you know we did make sure when we knew we had a delay, we reached out to you immediately, and hired an extra boat just to ensure you made it to the international airport in time for your flight. We did everything to honor your booking with us. It's not nice that the guys on the boat we hired saw an opportunity to try to get you to book with them in the future and told you whatever they did, but you have a mind of your own and that right to do so. Most of your review was exaggerated or untrue, nevertheless thanks for using our services.
Verfasst am 10. Februar 2020
Diese Antwort stellt die subjektive Meinung des Managementvertreters dar, jedoch nicht die von TripAdvisor LLC.

Happy76179
Texas9 Beiträge
Great service!! 5-Star Service!
Dez. 2019 • Freunde
Mario, Oscar and crew were fantastic!! The entire group of 10 ladies couldn’t have been happier with the service and hospitality of these guys. Great ride to North San Pedro from BZE airport. There was a gentleman holding a sign waiting for our group at the airport. After loading our luggage, we made a quick stop at the local grocery for some basic supplies, food and drinks, then headed for the boat. We were met there by Mario and Oscar, who couldn’t have been nicer. They loaded us up, gave us some rum punch and we were on our way! Upon arrival at our rental home, they helped unload all of our luggage. On the return trip, we were met with the same hospitality and smiling faces! All-around great service! Perfect choice for a large group traveling together! thanks to everyone, especially Michele in the office who helped coordinate everything for us.
Verfasst am 16. Dezember 2019
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von TripAdvisor LLC.

Jennifer H.
2 Beiträge
RT service to San Pedro
Nov. 2019 • Familie
So glad we booked this water taxi service. We were picked up at arrivals, taken straight to a van and right to the boat. No delays and everything was super easy. Great service and prompt, courteous employees. We will definitely be using this service on our trip back to a Belize.
Verfasst am 3. Dezember 2019
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von TripAdvisor LLC.

Scott T
Belize City, Belize9 Beiträge
Thank for the the third time
Aug. 2019 • Familie
It was surely a flawless operation once again from airport all the way to San Pedro villa of the south end. Thank you once again for such a painless and stress free movement for my family vacation and at an affordable price. Kudoos To you and your team again. Many many thank you again until next time
Verfasst am 17. August 2019
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von TripAdvisor LLC.

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