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5.0
5,0 von fünf Punkten689 Bewertungen
Ausgezeichnet
598
Sehr gut
58
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11
Mangelhaft
10
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LoveTravel787309
2 Beiträge
1,0 von fünf Punkten
Jän. 2023 • Familie
Didn't show up to pick us up! Made my family wait for more than 40 minutes until we found other transport.
Verfasst am 28. Juli 2023
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.

Bianca I
11 Beiträge
5,0 von fünf Punkten
Okt. 2022 • Paare
We had Cach for our pick up from the airport and Javier as our drop off to the airport. Javier and Cach were both very professional and friendly. They gave us great recommendations for this trip and for following trips to Mexico. They were both on time to pick us up. We will be booking again with USA transfers. Thanks for the great experience!
Verfasst am 7. Oktober 2022
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.

Michael E
Athens, GA8 Beiträge
5,0 von fünf Punkten
Sep. 2022 • Freunde
This was my first time flying into Mexico. I was not aware of the chaos I would experience exiting the airport terminal and looking for USA transfers. There were hundreds on people, companies, taxis, etc hawking me for a ride. It took a minute to find the Transfers USA representative at no fault of the company. Just because all the general chaos. When we connected she was friendly, professional, and accommodating. There was a bar and store adjacent, and she asked if I would like to visit either before my ride. I said the store, and she told me she would find me outside the store when I came out. Sure enough, she promptly did. She then walked me to my van, and it was a bit of a distance. We came to the van and off we went. There was quite a bit of traffic to my hotel in Playa del Carmen, so it took a few extra minutes. The driver was pleasant and the ride comfortable. At the end, he told me when and where (my hotel) he would pick me up for my return ride to the airport. The day before the pickup the company sent me a push notification reminding me of the pick up. They arrived at my hotel on time for the pick up and it was a pleasant ride to the airport. They were on time both at the airport and the hotel for the return to the airport. Highly recommend.
Verfasst am 15. September 2022
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.

Dennis McCann
Guilford, CT1 Beitrag
5,0 von fünf Punkten
Juni 2022 • Paare
One of the challenges going anywhere in Cancun or the Riviera de Maya area, is getting from the airport to the hotel or apartment. In fact, just navigating your way out of the airport through the gauntlet of drivers and sales people all vying for your attention, can be a challenge.

Transfer USA took all the stress out of it and at a fair price. When we walked out the airport door we easily located a Transfer USA coordinator who hooked us up with our driver and we were out of there and on our way in no time. Our driver, Vargas, was very pleasant and knowledgeable. This time we stayed right in Cancun so it was only a 20 minute ride to the Occidental Tucancun (which was also a very relaxing all-inclusive).

For the ride back, Transfer USA was at the hotel 5 minutes early with another very pleasant driver (whose name I can’t remember). We will always use Transfer USA in the future. A big shout out to them.
Verfasst am 11. Juni 2022
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.

Mica
Vancouver, WA2 Beiträge
5,0 von fünf Punkten
März 2021 • Freunde
Very easy to book! Once we arrived in Cancun it was very easy to find out driver. Service was friendly and vans were clean. Driver was very nice. Our airport pick up was just as smooth. No problems at all.
Verfasst am 28. September 2021
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.

HeidiHayes
Bergenfield, NJ79 Beiträge
3,0 von fünf Punkten
Juli 2021 • Allein/Single
I was traveling to Cancun alone but joining friends and family. I’ve been to Cancun multiple times but as I was traveling alone this time I wanted to find a safe and reliable transportation. It is a little chaotic when you exit the airport but eventually I found a representative. He was friendly and professional. Within 10-15 minutes he had me in an upgraded SUV. My driver, Fidel was great! For my return the company had recommended a pick up time at 8:45 am for an 11:30 am flight. As this was my first time flying international since the Pandemic I felt this was not enough time. It was easy enough to change the pick up time on their app. I strongly advice getting to airport 3 hours prior as there are longer lines probably because of Covid forms and questionnaire that must be completed prior to boarding. My driver, last name Vargas, was also good. I was again upgraded to an SUV which was not expected but I really appreciated. The driver had my wrong airline information. I had flown in from United but was leaving on Jet Blue. Here is where there was a major issue. The driver told me it was fine as they both left from Terminal 3. When I checked in for flight the terminal was not listed yet so I assumed the driver was right. Well, I get inside only to find out my flight was at Terminal 4 which was on the other side. I had someone approach me whom I first thought worked at airport by the way he was dressed. He was a taxi driver who told me he could take me. As I was alone I felt very uncomfortable in this situation. I quickly went back inside and found an airline employee and asked her to confirm about the terminal. She told me it was on the other side, that sometimes drivers drop people off on purpose to get other drivers rides but that there was a free shuttle outside. I went to bus stop and contacted USA transfers to let them know what happened. I was texting them and they did respond and said the driver works go back but at this point I was extremely stressed about getting to airport on time as now about 15-20 minutes had gone by. The bus arrived before the driver did so I just took the bus. I really don’t know if this was an honest mistake or done on purpose but as a single, female, traveling alone I was extremely stressed and uncomfortable in this situation. Luckily I do speak Spanish and as I mentioned have been to Cancun multiple times plus I’m not gullible so I managed. When I eventually arrived at the right terminal the lines where extremely long and I barely made it on time. The company did email me to check what happened as driver supposedly came back but of course could not find me. They also did apologize. I’m disappointed that my last experience with them was bad because I was very happy with pick up. I also had recommended them to another couple and they had no issue. I’m really not sure if I would use them again or recommend only because I’m really not sure if driver left me on purpose or not.
Verfasst am 5. August 2021
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.

Mike73
Johnson City, TN44 Beiträge
5,0 von fünf Punkten
Juli 2021 • Familie
They were awesome! We were an hour and 20 minutes from Cancun airport and we traveled all by ourselves. They met us outside the airport with our name on the sign so it was easy to find our driver! They were on time each way and got us there and back with no issues!! I highly recommend!
Verfasst am 12. Juli 2021
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.

Richard S
Rehoboth Beach, DE3 Beiträge
5,0 von fünf Punkten
Juli 2021 • Paare
We took our return trip to the airport with Alfredo and it was the best transfer experience. He was so informative and gave us great recommendations for our next trip to Cancun. I would highly recommend using USA Transfers and ask for Alfredo. Great experience! Great company! Great people!
Verfasst am 12. Juli 2021
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.

TravelinBloke
New York City, NY118 Beiträge
5,0 von fünf Punkten
Mai 2021 • Paare
Drivers are professional, punctual, and fluent in English. They made our transfers from hotel and airport hassle free.
Verfasst am 21. Mai 2021
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.

Lana K
Atlanta, GA271 Beiträge
5,0 von fünf Punkten
Dez. 2020
Upon our arrival, they were waiting for us, and took us safely to our hotel. Upon our departure, they were at the hotel early! We will use them again.
Verfasst am 22. Dezember 2020
Diese Bewertung ist die subjektive Meinung eines Tripadvisor-Mitgliedes und nicht die von Tripadvisor LLC. Tripadvisor überprüft Bewertungen.

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