Thank you so much for reaching out and sharing your feedback! We greatly appreciate the thought and time taken out of your day. We are permitted to pick up in the central, downtown Portland area which includes more than 30 Portland hotels. For anybody staying outside of this radius, we do have a convenient, centrally located pick-up location for public transit and rideshares. This also allows us to be sure guests are not getting picked up an hour or more prior to the start of their tour. We apologize that you felt there was an overcommunication regarding tips. After considerable feedback from guests requesting reminders, we opted to add a short line into the stock/generic portion of our confirmation emails. Lastly, we pride ourselves in how our guides are able to make connections with their guests. We will definitely note your feedback and see where there are opportunities to coach. We hope you had a wonderful time overall while visiting the Portland area. If ever you find yourself in Portland again, we would love the opportunity for a second chance to explore with you. Thank you, Wildwood Adventures